UK Careers

Leading Ski and Lakes & Mountains holiday specialist Tour Operator, Inghams has the following vacancies at our Mountain House office conveniently located next to Godalming Station.

Guest Services Pre Departure Executive

We are looking for someone to join our fast paced team delivering excellent service to our guests after they have booked their holiday and prior to travelling.  Working as part of a larger team we are looking for someone who is able to use their passion and initiative to deliver an amazing guest experience across 4 brands – Inghams, Ski Total, Esprit & Santa’s Lapland.

You will be required to work with many departments to resolve guest issues, make additions to bookings, and work with both our travel agent partners and direct guests.

The role is predominantly a telephony based role with some administration activities.

For further details and full job description, please click here.

If you think you are the right candidate to join the team in our Godalming office then please email your CV and covering letter to: Tristan.osborne@hotelplan.co.uk.

We regret only successful applicants will be contacted. No agencies please.

Guest Services Post Departure Executive

As part of the Post-Departure Guest Services Team, you will be responsible for speaking with guests after their holidays. You’ll help grow and maintain relationships internally and externally, to deliver the best possible experience for our guests. Ultimately, helping to create and nurture lifetime relationships with our guests as a trusted travel brand.

Whilst we are united in our desire to provide a fantastic experience, we are aware that we do sometimes make mistakes, and want to make it easy for our guests to let us know so that we can improve.

For further details and full job description, please click here.

If you think you are the right candidate to join the team in our Godalming office then please email your CV and covering letter to: Toni.boswell@hotelplan.co.uk

We regret only successful applicants will be contacted. No agencies please.

Reservations Sales Consultant

We are looking for enthusiastic individuals to join our Reservations Team. This role will demand motivation and a proactive approach to produce results within a well-established business with some of the most exciting brands in the Ski and Lakes and Mountains market.

The role demands people with a passion for travel and customer service, who enjoy dealing with people - both inside and outside the business. We hold customers at the heart of what we do and we are proud to have been providing excellent service for over 80 years.

You must be committed, flexible and a strong team player, able to work under pressure and manage sometimes complex enquires and holiday costings in a calm, professional and customer/agent friendly manner.

For further details and full job description, please click here.

If you think you are the right candidate to join the Inghams team in our Godalming offices then please contact one of our Reservations Managers on 01483 79 11 92 or email your CV to: ReservationsManagers@hotelplan.co.uk.

We regret only successful applicants will be contacted. No agencies please.