Hotel Alex

  • Switzerland, Zermatt

Ratings/reviewsClick for full ratings

Hotel Alex has a cheerful ambience, traditional design and superb central location. You are in an elevated valley position, just off the main street in resort and only a few minutes walk to the Gornergrat railway and nearest lift.

The hotel is set in scenic gardens, with a large patio, sunset bar, seating area, lounging area and children’s slide. Relax in this ideal holiday hub with refreshments and a picturesque Matterhorn backdrop. Explore the rustic tavern like feel in the cocktail lounge, dining hall, bar and snooker room.

The wellness facilities are equally extravagant, featuring a large indoor pool and adjacent modern Jacuzzi, steam room and sauna. You can unwind in the large gym or in-house squash and tennis courts. Work up an appetite knowing the delicious 4-course dinner awaits, always delivered with exceptional service. Rooms have quirky comfortable and neat furnishings.

Added value

Early booking offer available (ends 31 Dec)

Free daily packed lunch

Free indoor tennis and squash

10% discount on massage treatments for Inghams guests staying in-house

  • No. of rooms: 78
  • No. of buildings: 2
  • No. of floors: 5


Interconnecting with main building by indoor corridor

  • Official rating: 4.5


Classic Twin Rooms are around 23m² and individually styled. These rooms have a bath and a south facing balcony. Amenities include telephone, cable TV, radio, hairdryer, safe and bathrobes.

Small Single Rooms are around 16m² and have a bath and south facing balcony.

Deluxe Twins and Classic Junior Suites are larger at 34-40m² and are on request so please call us to book these room types. Both have baths and south facing balconies.


None available

  • Lift accessible: No
  • Lift serves all floors: Yes
  • Access ramp: Yes

Hotel is on an incline with steps up to reception area. Side road entrance is on an incline and has no steps leading straight onto hotel terrace.


Surrounded by some of Europe's highest mountains, the Matterhorn, Dom and Monte Rosa and their dazzling glaciers, Zermatt, Switzerland, is a charming traffic-free village with some amazing walking opportunities, and a network of mountain trains and cable cars that makes access to the higher trails easy. Our hotels in Zermatt offer a great choice of accommodation.




Great Value Travel Passes

Purchase a travel pass and only pay one inclusive price for your trips. Prices shown include Travel Card discount.

Peak Pass

From £134 (3 days), from £179 (6 days)

The ideal pass for sightseers, walkers and nature lovers, the Peak Pass give you unlimited FREE trips on the local cable-cars, gondolas and mountains of Zermatt, including:

  • Gornergrat (beg May-end Sep)
  • Furi (mid May - end Sep)
  • Schwarzsee & Sunnegga (mid-Jun - end Sep)
  • Matterhorn Glacier Paradise (mid-Jun - end Sep)
  • Also includes entrance to the Glacier Palace

Available for 3 or 6 consecutive days. Other durations are available locally, children 8 and younger travel for free. Applies to walkers’ lifts only (ski lifts extra). Lift opening times subject to change. 


Gornergrat Rack Railway

Enjoy a scenic train transfer up the Gornergrat on the famous Gornergrat Rack Railway – the highest open-track railway in Europe. At the top, incredible 360 degree views of the surrounding mountains await, including the most amazing views of the Matterhorn.

From £34, daily


Saas Fee Glacier Village

Visit the pretty, traffic free mountain village of Saas Fee on this popular excursion. Explore the charming winding streets or discover the superb walking opportunities the region has to offer.

From £36, daily (full day) Fridays from 21 June


 *Prices shown for guidance only and include Travel Card discount. Please note that we act at all times as selling agent for the suppliers of activities & excursions.



Matterhorn Glacier Paradise*

From Sfr50, daily
The highest cable-car station in Switzerland - on a clear day views stretch as far as the Jungfrau and Mont Blanc. Go up for lunch at the summit restaurant, or visit the famous Glacier Ice Palace! (Entrance extra)

Many more options available locally through your Representative.

*Prices shown for guidance only and include Travel Card discount. Please note that we act at all times as selling agent for the suppliers of activities & excursions.

  • Large indoor pool with new large whirlpool, Bio and Finnish saunas, steambath, tepidarium and new fitness room (all Free)
  • Indoor tennis and squash court (Free)
  • Solarium, massage, beauty treatments (pay locally)
  • Billiards
  • Children’s outdoor play area (unsupervised)
  • Cosy lounges
  • à la carte restaurant
  • Smoking corner ‘fumoir’
  • New ‘Montana lounge’ sports bar
  • Wine cellar
  • Large sun terrace with bar
  • Wi-Fi throughout (Free)
  • Public PC with internet access (pay locally)
  • Lift
  • Swimming pool (indoor)
  • Bar
  • Whirlpool (indoor)
  • Steam room
  • Solarium
  • Restaurant
  • Lounge area
  • WiFi
Family Facilities

Pay locally for baby sitting/listening service. Play room is unsupervised.

  • Babysitting (day)
  • Babysitting (evening)
  • Baby listening service
  • Cots & linen
  • Highchairs in restaurant
  • Early meals available
  • Games room
  • Play room
  • Varied hot and cold buffet breakfast with local produce
  • Excellent four course evening meal with choice of main course, and including salad buffet most nights
  • Free daily packed lunch
  • No of restaurants: 2
  • Dress code for restaurants:


Board basis options available

  • Bed & Breakfast
  • Half Board

This property caters for the following special dietary requirements

  • Diabetics - Insulin can be stored
  • Gluten Free
  • Vegans
  • Vegetarians
Location in resort
  • Longitude: 7.9218
  • Latitude: 46.6072
  • Location Description:

    In a superb central location, just off Zermatt's main street and only a few minutes' walk from the main station and Gornergrat railway.

  • Nearest Station:

    Zermatt main station 200 metres away 

  • Nearest Lift:

    Gornergrat railway for access to the walking area

Reviews of Hotel Alex

Tripadvisor reviews
Total price from
per person from £669
Hotel Alex
Zermatt, Half Board
17/06/2022 - 3 nights
2 adults
From Bristol
Amend holiday details

Due to the constantly changing nature of the COVID-19 crisis, we may need to change or withdraw at short notice some advertised accommodation facilities and resort services to help keep everyone safe.

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