Our Service


Why choose us: 

Whether it’s walking, skiing or Lapland adventures, all of our holidays are based on your passions and interests and making the most of what the great outdoors has to offer, all in the places we know best. Our destinations include Austria, Andorra, Canada, France, Italy, Lapland, Slovenia and Switzerland. All holidays are flexible with a choice of flight times, local airports, durations, multi-centre stays, accommodation and activities.

From the reservations team who help you book your holiday to the overseas team who greet you at the airport and in resort, our people are passionate about our holidays and ensuring you have the best experience possible. Before, during and after your holiday, our team are only ever a phone call away.

The Inghams team prides itself on providing expert and friendly service for our customers at every step of their holiday, from our knowledgeable reservations team who will help guests by offering expert advice and suggestions before booking, through to our award winning in resort rep service. Guests can be assured of only the highest levels of quality, service and peace of mind when they travel with Inghams. 

Our service means your Inghams holiday will stand apart from all the rest. We have built strong relationships over the years, with our partners, guides, hoteliers and suppliers to ensure your holiday is perfect. Our knowledge and friendly stand will ensure your next holiday will be your most memorable one yet when you book with us.


Before, during & after your holiday:



Before your holiday

Be it whilst searching for your perfect holiday, during the booking process or after you have booked, you have the help and support of our reservations team via phone, email and web chat. Once your holiday is booked, this includes pre-departure emails with useful information regarding your upcoming holiday. You can also login to the My Booking section on the website to check the details of your booking at any time. 


During your holiday

You will have the reassurance of a resort representative, either in resort or over the phone. Whether you require assistance or advice regarding your accommodation, transfers or in resort information, we are available and happy to help, you’re never on your own. Should an emergency arise in resort, we will do our very best to arrange for a member of the team to be with you in person, just as soon as we possibly can.


After your holiday

Our guest relations team are available via phone, email and web chat to hear your feedback and assist with any queries you may have. Please do not hesitate to contact us should you have any post-holiday questions. If you are looking to then book your next holiday, we will certainly be happy to assist. You can also sign up to receive our newsletters and offers via email so you can be kept up to date on future holiday options. 


Get in touch 


If you have questions about holidaying with us, you may find the answers in our FAQ section.

Send us a message:

Why not get in touch via our online contact form. You can send us a question about any aspect of your holiday and we will get back to you as soon as we can.

Sign up for news and offers:

If you would like us to send you information and offers on our latest and greatest holidays please fill in the this form and we will be sure to keep you up to date.

Travel updates 

For the latest travel advice and Snow Guarantee information - visit here

For the latest snow reports, updated weekly throughout the season - visit here

In safe hands

You're In Safe Hands when you book with us.

We are all about enjoying the great outdoors, and we are here to support you throughout your great outdoor adventure. Be it hiking a hill, speeding down a slope or stargazing at the stars - however you chose to take in the fresh air, we will be right by your side every step of the way. 

We are committed to doing the right thing by our customers. We always keep the customer at the heart of our decisions, ensuring you can book with confidence when booking an Inghams Holiday. 

Visit our In Safe Hands page for more information about the extra measures we have put in place to protect you before, during and after your holiday.


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