Hotel Alex

Switzerland , Zermatt

  • Central Location
  • Spa & Wellness
  • Activities
4.5/5
Inghams rating

We rate all of our accommodation based on their facilities, service level, character and customer feedback. Our ratings may vary from the official rating.

Hotel Alex Zermatt Swimming Pool
Hotel Alex Zermatt Terrace
Hotel Alex Zermatt Exterior And Garden 2
Hotel Alex Zermatt Swimming Pool 2
Hotel Alex Zermatt Whirlpool
Hotel Alex Zermatt Restaurant
Show all photos Hotel Alex Zermatt Bar 2
  • Hotel Alex Zermatt Swimming Pool
  • Hotel Alex Zermatt Terrace
  • Hotel Alex Zermatt Exterior And Garden 2
  • Hotel Alex Zermatt Swimming Pool 2
  • Hotel Alex Zermatt Whirlpool
  • Hotel Alex Zermatt Restaurant
  • Hotel Alex Zermatt Bar 2
  • Hotel Alex Zermatt Dining Room
  • Hotel Alex Zermatt Pool Table
  • Bodmenstrasse 12 3920 Zermatt
Reviews and ratings

Facilities

  • Gym/Fitness Centres
  • Indoor Pool
  • Spa Facilities
  • Hot Tub
  • Sauna/Steam Room
  • Children's Play Area
  • Single Rooms
  • Free Wi-Fi
More about Hotel Alex

Zermatt at a glance

  • German
  • Swiss Franc (CHF)
  • London Gatwick (LGW), London Heathrow (LHR), London Luton (LTN), London City (LCY), Birmingham Int. (BHX), Manchester Int. (MAN), Bristol (BRS), Edinburgh (EDI)
  • London St Pancras (QQS)
More about Zermatt

Included in your walking holiday to Zermatt

  • Half price rail, bus, and boat travel with the Swiss Half Fare Card (worth over £100 per person)
  • Swiss Family Card Included - free travel for children under 16 on mainline trains/buses/boats in Switzerland when accompanied by a parent
  • On holiday support and tailored advice from our Destination Experts based in Zermatt
  • Access to Inghams Digital Resort Guide with things to do, walks, and useful information
  • Flights from the UK, transfers, and accommodation on a bed & breakfast or half board basis
Inghams guided walks included in Zermatt
Two guided walks per week included on holidays between 27 May - 18 Sept 25 and 26 May - 17 Sept 26 (subject to availability).
Save up to £200pp this summer
Book your Switzerland 2025 walking holiday and take advantage of savings up to £200pp!
FREE rail upgrade to Swiss resorts
Book a Switzerland holiday departing before September 2026 and enjoy a free upgrade to first class on transfers to Swiss resorts. Upgrade will automatically be added at checkout. T&Cs apply.

About Hotel Alex

In a superb, central location behind the station square and just set back from the main street, Hotel Alex ticks every box for convenience. Within an easy walk, you have the picturesque main street with its shops, bars and restaurants, as well as the train station and Gornergrat Railway.

The quirky decor is full of dark wood and rich colours, and there are plenty of comfortable corners and cosy snugs if you want to retreat with a book or enjoy a quiet drink. The lively cocktail bar and snooker room are great places to kick back and relax in the evenings.

The recently refurbished wellness facilities are some of the best in Zermatt. They feature a large indoor pool and adjacent whirlpool, a steam room, Finnish sauna, sensory shower, infrared seats (great for tired muscles!), and a relaxation room. If you have more energy to burn, there's also a large gym and in-house squash and tennis courts.

 

Spa & wellness facilities:

  • Indoor pool
  • Whirlpool
  • Finnish & Bio saunas
  • Infrared seats
  • Sanarium & Tepidarium
  • Experience shower
  • Relaxation room
  • Gym
  • Massage and beauty treatments (payable locally)

Inghams guests receive 10% discount on massage treatments. 

Hotel facilities:

  • Large sun terrace with bar
  • Billiards
  • Indoor tennis, badminton, and squash courts
  • Wine cellar
  • Free Wi-Fi
  • Babysitting/listening service (payable locally)
  • Indoor playroom (unsupervised)
  • Children's outdoor climbing frame and slide
  • Transfer time: approx. 3 hours 45 mins by train from Zürich or Geneva airport (your journey will involve changes). On arrival - there is a hotel porter service (until 9pm) or a short walk from the station to the hotel
  • Central location, just off Zermatt's main street
  • 250 metres from the main station
  • 250 metres to the nearest lift - the Gornergrat cog railway
  • 250 metres to the nearest bus stop

Enjoy a generous buffet breakfast including hot and cold items and a range of local produce. A free packed lunch is available daily to hotel guests. The excellent four-course evening meal in the Alex Grill includes a choice of main, and most nights there is a salad buffet.

This property caters to the following special dietary requirements

  • Gluten Free
  • Vegans
  • Vegetarians
  • Dairy Free

Allergies and intolerances not listed above cannot be catered for. All allergies and intolerances, even if listed above, are subject to confirmation by the accommodation. Please let us know of any dietary requirements at the time of booking.

Board basis available: All Inclusive, Half Board, Bed and Breakfast

  • Classic Rooms
    Classic Rooms
  • Single Rooms
    Single Rooms
  • Deluxe Rooms
    Deluxe Rooms
  • Junior Suites
    Junior Suites

Classic twin rooms are around 23m² and sleep two people. Each room is individually styled. 

Small single rooms are around 16m².

Deluxe twins and Classic junior suites are larger at 34-40m² and sleep two people. These rooms are on request, so please call us to book. 

All rooms have:

  • South-facing balcony
  • TV
  • Bath with showerhead (some rooms have a whirlpool bath)
  • Hairdryer
  • Safe
  • Bathrobes

Additional information:

  • Cots and linen (payable locally)
  • No. of rooms: 84
  • Lift accessible: No
  • Lift serves all floors: Yes
  • Access ramp: Yes
  • Steps into property: 0
  • A resort tourist tax of approx. CHF 4.00 per person per night is payable locally (children aged 9-15 years pay a reduced rate of CHF 2.00 per person per night, and guests aged under 9 are exempt).

The hotel is on a slight incline with steps up to the reception area. The side road entrance is on a slight incline but has no steps, and leads straight onto the hotel terrace/entrance. The internal layout of Hotel Alex includes narrow sections and steps, which are not easy to navigate if you have limited mobility or require a wheelchair. The hotel lift is small, but it can fit a small wheelchair. Bath chairs are available.

Travel to Zermatt

Depart on: any day except Tuesdays

Fly into: Zurich, Geneva or Basel airport, or Basel train station 

Transfer time: 3 hours 45 minutes 

Check availability

Travel by air

Flights depart any day expect Tuesdays between 17 May - 25 Oct 25 & 16 May - 24 Oct 26.

Fly from:

  • London Heathrow, London Gatwick, London City, London Luton, Manchester, Birmingham, Bristol and Edinburgh.

Fly into:

  • Geneva, Zurich or Basel airport

Transfer time:

  • From Geneva: approx. 3 hours 57 minutes by rail and will involve minimum  two changes of trains
  • From Zurich: 3 hours 45 minutes by rail and and will involve minimum  two changes of trains
  • From Basel: 3 hours 55 minutes by rail and will involve minimum  two changes of bus/train. There is a public bus from the airport to the Basel train station

On arrival into Zermatt train station, there might be a hotel shuttle or taxi to take you to your hotel. Please advise hotel of your arrival time.

Travel by train

We offer holidays by train to Zermatt, which depart on Saturdays for 7 or 14 days. The journey takes around 15 hours from London St. Pancras and you'll be able to enjoy the change of scenery out of the train window as you journey through France and into the Alps of Switzerland.

See below for train journey details.

Inghams Rating: 4.5/5

We rate all of our accommodation based on their facilities, service level, character and customer feedback. Our ratings may vary from the official rating.

Walks and hikes

Walking Trails:
400km
Terrain:
Diverse terrain from shady woodland to towering 4000m peaks
More walking info

Discover Zermatt

  • Make the panoramic journey by cable car to Cervinia in Italy on the Matterhorn Alpine Crossing
  • Ride the cog-wheel railway to Gornergrat for the best view of the Matterhorn
  • Enjoy two guided walks per week with Inghams holidays to Zermatt, perfect for exploring the stunning surroundings

Zermatt is the ultimate destination for summer holidays in the Swiss Alps, with the iconic Matterhorn as its star attraction. While mountaineers have long used this picturesque town as a base for scaling the famous 4,478-metre peak, the Matterhorn is just one of 38 towering mountains over 4,000 metres in the area. This makes Zermatt a paradise for hikers, with footpaths winding through valleys, gorges, Alpine meadows, and up to rugged high-altitude terrain. Beyond the trails, the charming town invites you to relax, wander its streets, and soak up the views from sunny café terraces. Outdoor enthusiasts can also enjoy cycling, climbing, high ropes, via ferrata routes, and year-round glacier skiing.

More about Zermatt

Things to do in Zermatt

Enjoy unrivalled views from the highest cable car station in Europe at 3,883 metres above sea level. You'll need plenty of time to explore up here as the air is quite thin, but the views will certainly keep you entertained for a long while - on a clear day views stretch as far as the Jungfrau and Mont Blanc. You can also visit the Glacier Palace which is a network of tunnels and caves 15 metres below the surface of the ice, with sculptures and an ice toboggan run. 

Why not take a trip to Italy while you're there, too? The new 3S cable car link completes the Matterhorn Alpine Crossing which enables cable car travel over into Italy on a stunning panoramic journey.

Tickets for the Matterhorn Glacier Paradise

You can buy tickets to the Matterhorn Glacier Paradise locally through your Destination Expert. With individual tickets, entry to the Glacier Palace is not included. Alternatively you can pre-book a Peak Pass which includes travel up to the Matterhorn Glacier Paradise, and entry to the Glacier Palace, plus many other lifts and mountain railways throughout the Zermatt-Matterhorn region. (Please note: ski lifts and the Matterhorn Alpine Crossing lift are not included in the Peak Pass and must be purchased separately).

Many more options are available locally through your Destination Expert.

Prices shown include a Swiss Half Fare Card discount.

Please note that the price of excursions will vary depending on the resort you are staying in. We act at all times as a selling agent for the suppliers. All excursions require minimum numbers to run and are subject to change. Some excursions may not be available to pre-book in low season but may be available to book locally subject to numbers. Prices will be confirmed at the time of booking. Please see our terms & conditions.

Image: (Copyright: Zermatt Tourism Pascal Gertschen)

Traditional, black-nosed sheep spend their summer grazing the pastures of the Gornergrat, and thanks to the shepherdess, you can meet them. They’re tracked with GPS so are easy to find as they laze in the sun and graze in the meadows - Shepherdess Nathalie is happy to share interesting information about her woolly companions.

Image: (Copyright: Zermatt Tourism Nicholas Iliano)

Enjoy family time outdoors and solve puzzles as you go at Wolli Wonderland – an exciting family trail that has 17 stops with puzzle exhibits and play areas along the way. Learn about the wild animals of Zermatt, help Wolli find Mitza the cat, and have lots of fun along the way.

There’s also Wolli’s Adventure Park at Sunnegga, where there’s an adventure playground, mini beach, and barbeque areas by the Leisee Lake. The lake is also a popular place for a cooling afternoon dip.

Image: (Copyright: Zermatt Tourism Nicholas Iliano)

A day trip to the mountain hamlet of Furi gives lots of options for exploration, from the Furi Suspension Bridge to the Gorner Gorge. There’s a charming playground at the Dossen glacier garden, the Ricola herb garden and spots to barbeque too.

The Schalisee lake is the ideal spot for a relaxing afternoon, with lake swims and games on the grass. It’s easy to get to, on the walking trail that links Täsch and Randa, and there are plenty of trees for shade and picnic tables. For the children, there’s a playground and beach volleyball area, plus the Bike Zone Schali with pump track and skills loop and a small cable wake park too.

Image: (Copyright: Zermatt Tourism)

Enjoy a scenic train transfer up the Gornergrat on the famous Gornergrat Rack Railway – the highest open-track railway in Europe. At the top, incredible 360-degree views of the surrounding mountains await, including the most amazing views of the Matterhorn.

At the top of the Gornergrat there's plenty to do, from the interactive ZOOOM the Matterhorn exhibition to picturesque walking trails, the Alpine Garden and the opportunity to meet the Blacknose sheep. Take a hike to the Riffelsee lake to try to capture the ultimate mirror-reflection of the Matterhorn, or head to the viewing platform to see the all-round panorama of 29 four-thousand-metre peaks.

Tickets for the Gornergrat

You can purchase your ticket for the Gornergrat railway at the time of booking, or buy locally. It's also included on the Peak Pass.

Prices shown include a Swiss Half Fare Card discount.

Please note that the price of excursions will vary depending on the resort you are staying in. We act at all times as a selling agent for the suppliers. All excursions require minimum numbers to run and are subject to change. Some excursions may not be available to pre-book in low season but may be available to book locally subject to numbers. Prices will be confirmed at the time of booking. Please see our terms & conditions.

Image: (Copyright: Switzerland Tourism)

The Zermatt-Matterhorn area is the largest and highest summer skiing area in Europe with 21 kilometres of slopes open on the Theodul Glacier at Klein Matterhorn. There's the Zermatt Summer Snowpark for freestyle fans too, plus you can rent equipment or book lessons. Conditions are best in the mornings before the sun gets stronger, and the ski-specific lifts close at midday to preserve the slopes for the following days.

Image: (Copyright: Matterhorn Paradise)

Zermatt offers a wide variety of trails, from flow trails through the forests to natural alpine trails that are more technical. Weave through the Swiss stone pine forest on the Sunnegga flow trail, explore the hamlet of Furi and then enjoy the flowy descent down the Moos Trail back to Zermatt or experience alpine meadows on the Riffelberg Trail. There's also a mobile pump track in Zermatt throughout the summer season and the Bike Zone Schali next to the Schalisee in Täsch which has a pump track, skills loop and some jumps. Zermatt permits biking on many trails, so long as there's no signs forbidding it, so for those wanting to explore more alpine terrain and natural trails, there's plenty on offer here. 

Image: (Copyright: Zermatt Tourism)

Just a short walk from the top of the Sunnegga funicular, the Leisee lake is popular with families. There's plenty of space to relax and enjoy a dip in the lake while you enjoy the spectacular Matterhorn views, and for children there's a play area and wooden ball track.

Image: (Copyright: Matterhorn Paradise))

Follow a 1.6-kilometre route through alpine meadows on your three-wheeled mountain cart as you wind from Blauherd down to Sunnegga, enjoying Matterhorn views as you go.

Image: (Copyright: Matterhorn Paradise)

A kickbike or trottibike is like a cross between a mountain bike and a scooter. Enjoy a thrilling ride as you zig-zag through the stone pine forest from Sunnegga down to Zermatt with the wind in your hair.

Image: (Copyright: Leander Wenger)

The forest fun park in Zermatt provides adrenaline-filled fun for all ages with five routes for adults, and a large kids' trail too. Test your strength and balance on the different obstacles and feel the thrill as you whizz down the zip lines. 

Image: (Copyright: Zermatt Tourism Pascal Gertschen)

Take a remarkable journey from Zermatt into Italy on the Matterhorn Alpine Crossing. Cross the border at 3,500 metres above sea level while you enjoy views of 14 glaciers, three difference countries and 38 four-thousand-metre peaks - including the majestic Matterhorn of course.

Along the way, stop off to explore different highlights of the route such as the Matterhorn Glacier Palace, or Europe's highest museum at Plateau Rosa. Admire the view from Schwarzsee or the rocky landscape at the Cime Blanche Laghi. Take a wander through the mountain village of Breuil-Cervinia in Italy before making your way back to Zermatt - this is bound to be a day out you'll remember.

Tickets for the Matterhorn Alpine Crossing

Return tickets can be bought locally for the Matterhorn Alpine Crossing. 

Please note that travel beyond the Matterhorn Alpine Paradise is not included on the Peak Pass, so if you have this pass, you'll need to buy tickets for travel from the Matterhorn Alpine Paradise over into Italy on the Matterhorn Alpine Crossing separately.

Image: (Copyright: Matterhorn Paradise)

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