Otter Hotel

Canada , Banff

  • Couples Holidays
  • Spa & Wellness
4.0/5
Inghams rating

We rate all of our accommodation based on their facilities, service level, character and customer feedback. Our ratings may vary from the official rating.

Otter Hotel Banff Reception Lobby
Reception lobby
Otter Hotel Banff Standard Hotel Room
Standard hotel room
Otter Hotel Banff Superior Room
Superior room shower room
Otter Hotel Banff Good Folk Bar
Good Folk Bar
Otter Hotel Banff Good Folk Restaurant
Good Folk Restaurant and Bar
Otter Hotel Banff Good Folk Restaurant
Good Folk Restaurant
Show all photos Otter Hotel Banff Superior King Suite Mountain View
Superior king suite with mountain views
Otter Hotel Banff Standard Hotel Room
Kitchenette
Otter Hotel Banff Good Folk Restaurant
Good Folk Restaurant
Otter Hotel Banff Good Folk Restaurant
Good Folk Restaurant
  • Otter Hotel Banff Reception Lobby
    Reception lobby
  • Otter Hotel Banff Standard Hotel Room
    Standard hotel room
  • Otter Hotel Banff Superior Room
    Superior room shower room
  • Otter Hotel Banff Good Folk Bar
    Good Folk Bar
  • Otter Hotel Banff Good Folk Restaurant
    Good Folk Restaurant and Bar
  • Otter Hotel Banff Good Folk Restaurant
    Good Folk Restaurant
  • Otter Hotel Banff Superior King Suite Mountain View
    Superior king suite with mountain views
  • Otter Hotel Banff Standard Hotel Room
    Kitchenette
  • Otter Hotel Banff Good Folk Restaurant
    Good Folk Restaurant
Reception lobby
  • 600 Banff Ave #1000, Banff, AB T1L 1H8

Facilities

  • Gym/Fitness Centres
  • Outdoor Pool
  • Spa Facilities
  • Sauna/Steam Room
  • Bar
  • Restaurant

Banff at a glance

  • English
  • Canadian Dollar (CAD)
  • London Heathrow (LHR), London Gatwick (LGW)

Included in your ski holiday to Banff

  • Free Roaming bus pass (available to use daily 7.30am to 11pm)
  • Free use of local ski bus
  • On holiday support and tailored advice from our Destination Expert based in Banff
  • Access to Inghams Digital Resort Guide with things to do, ski highlights and useful information on holiday
  • Flights from the UK, transfers and accommodation 
Free ski carriage with Air Canada

All bookings include free ski carriage and are now covered by the new tracking feature which lets international travelers from Heathrow track checked bags in real time via its app.

  • Book by 31 Aug 26
Early booking offer

Book early and save up to 25% on accommodation for Winter 2026/27 holidays

Minimum stay 4 nights. Excludes stays between 18 Dec 26 - 2 Jan 27

  • Book by 1 Dec 26
Food & beverage credit

Book early and get a $200 food & beverage credit on Winter 2026/27 holidays

Minimum stay 8 nights. One credit per stay. Excludes holidays between 18 Dec 26 - 2 Jan 27. Combinable with early booking offer

About Otter Hotel

Ideal if you're looking for a quiet respite from the hustle and bustle of downtown Banff, the Otter Hotel is all about relaxation and rejuvenation. The well-appointed spa facilities are perfect for recharging after a day on the mountain. Sit back in the communal lounge area and warm up with a drink around the fire pits, or head into the sauna and soothe aching ski legs. Or if you're not quite ready to head inside after last lifts, enjoy stunning mountain views from the comfort of the heated rooftop hot pools. 

Located just a scenic 20-minute stroll from downtown Banff, the Otter Hotel makes exploring easy by providing a complimentary Roam Public Bus pass for every guest. With a local bus stop right at your doorstep and their notoriously friendly team ready to assist, you have the entire National Park at your fingertips.

After a day of skiing, there is no better feeling than returning to a room that anticipates your every need. Every bedroom detail has been thoughtfully designed to elevate your experience, making your week in Banff unforgettable. With mountain luxury beds, private balconies, custom artisan coffee facilities, and spa-style shower rooms equipped with rainfall heads and robes, Otter Hotel ensures every moment of your stay is steeped in comfort.

Spa & wellness facilities

  • Rooftop hot pools with spectacular mountain view
  • Sauna 
  • Fitness room 

Other facilities

  • Lounge
  • Outdoor fire pit
  • Restaurant 
  • Luggage storage
  • Laundry services (payable locally)
  • Free Wi-Fi 
  • Located on the edge of town on the resort's main street, Banff Avenue
  • 20 minute walk to downtown Banff
  • Local bus stop opposite hotel
  • Complimentary ROAM Banff bus pass for the duration of your stay within the Banff Townsite. Additional routes are available at a local fee. 

Otter Hotel offers both room-only and bed-and-breakfast options, providing the perfect balance of on-site convenience and the freedom to explore Banff’s vibrant local cafés and bakeries. For a true taste of the Rockies, visit the signature on-site restaurant, Good Folk. As Banff’s newest culinary destination, it features a fresh take on Canadian flavours through curated seasonal menus, classical cocktails, and a thoughtful selection of worldly wines and hearty beers.

If you are staying on bed-and-breakfast, you can fuel up for a day on the mountain with breakfast served from 7am until noon. And after your adventures, return to Good Folk for dinner between 4pm and 10pm (local chargers apply), where you can enjoy everything from a robust bison burger and fresh Icelandic cod to a comforting squash and giant butter bean cassoulet.

This property caters for the following special dietary requirements

  • Vegetarian
  • Vegan
  • Gluten free
  • Dairy free

Special diets are available on a request basis. Catering for dietary allergies will need to be checked before booking. Allergies and intolerances not listed above cannot be catered for. All allergies and intolerances, even if listed above, are subject to confirmation by the accommodation. If one member of your party has multiple dietary requirements, these are subject to confirmation by the accommodation.

Board basis available: Bed and Breakfast, Room Only

Standard rooms sleep up to four people. These rooms have two queen beds, a kitchenette and a balcony.

Superior rooms sleep up to four people. These rooms have two queen beds, a kitchenette and a balcony.

Superior rooms with mountain views sleep up to four people. These rooms have two queen beds, a kitchenette and a balcony with mountain views.

Superior king suites sleep up to four people. These rooms have one king bed and a sofa bed. There is also a kitchenette and a balcony. 

Superior king suites with mountain views sleep up to four people. These rooms have one king bed and a sofa bed. There is also a kitchenette and a balcony with mountain views. 

Bedroom facilities

  • Free Wi-Fi
  • Bathrobes 
  • Safe
  • Flatscreen TV
  • Telephone 
  • Refrigerator 
  • Tea and coffee making facilities 
  • Hair dryer 
  • Shower room with walk-in shower 
4.0

Hotel offers

Otter Hotel Banff Standard Hotel Room
Book by 31 Aug 26
Early booking offer

Book early and save up to 25% on accommodation for Winter 2026/27 holidays

Minimum stay 4 nights. Excludes stays between 18 Dec 26 - 2 Jan 27

Otter Hotel Banff Good Folk Restaurant 8
Book by 1 Dec 26
Food & beverage credit

Book early and get a $200 food & beverage credit on Winter 2026/27 holidays

Minimum stay 8 nights. One credit per stay. Excludes holidays between 18 Dec 26 - 2 Jan 27. Combinable with early booking offer

Travel to Banff

Depart on: any day except Tuesday

Fly into: Calgary airport

Transfer time: approx. 2 hours by shared bus

Check availability

Travel by air

Fly to Calgary:

  • Transfer time: approx. 2 hours by shared bus
  • Transfers are operated by a local public transportation provider, Banff Airporter. Information for your transfer meeting point is included in your Digital Resort Guide and on your Travel Itinerary
  • Your transfer to Banff will stop as close as possible to your chosen accommodation. In some cases there may be a short walk due to parking regulations
  • Private transfers are also available, please call to book

Ski & Snowboard in Banff

Best for

Beginner

Intermediate

Advanced

Cross-country

Snowboard

Banff ski resorts offer world-class skiing, stunning mountain views, and diverse terrain for all skill levels in the Canadian Rockies. The three ski areas of Mount Norquay, Banff Sunshine and Lake Louise offer over 8000 acres of skiable terrain within the ski boundaries - it's so much more than just skiing on piste.

Runs

Blue: 70km
Red: 130km
Black: 88km

Additional Ski Details

Ski area:
288km
Cross country routes:
34km
Off-piste options:
Yes
Snow park:
Yes
Resort altitude:
1646m
Ski Altitude:
1384m - 2730m
Ski Lifts:
31
Lift Ski Lockers:
No
  • As it falls

    We know our snow. Here's how the fluffy stuff is looking at this resort.
  • Snow depth:
    Mountain: 286 cm | Resort: 80 cm
    On piste snow conditions:
    Gripping
    Ski operations:
    Ski resort open
    Lift / cable cars:
    12 of 12 open
    Run / slopes:
    105 of 109 km slopes open
More ski and snowboarding info

Discover Banff

Banff is a dynamic town set in the spectacular Banff National Park. Whilst skiing is core to Banff's winter appeal, the town is host to many other popular winter activities, you can enjoy everything from dog-sledding, snowshoeing and relaxing in hot springs in one of Canada's most beautiful and oldest national parks.

Banff provides home-base to three distinctive ski resorts, and a triple area SkiBig3 lift pass covers all three - Mt Norquay (10 minutes drive), Sunshine Village (25 minutes drive) and Lake Louise (45 minutes drive). A regular and free ski bus service, included with your pre-booked lift pass, operates from our Banff hotels to all three ski areas.

Mount Norquay is often referred to as Banff’s 'local' hill but the resort should not be under-rated. It has easy trails but also some challenging ones too, such as Memorial Bowl, Temptation and Lone Pine. Sunshine Village has some of the highest skiing in Canada. It has three mountains: Mount Standish (with some of the easier trails) Lookout Mountain (high above the tree line with views across the Great Divide) and Goat’s Eye (with some of the best tree skiing on its lower slopes). Lake Louise offers one of the largest ski areas in North America with over 4,200 acres of skiable terrain. New terrain and chairlifts are continually being added to this beautiful area renowned for its jaw dropping glaciers, lakes and forests.

If you ski or snowboard all three (known as the Trifecta Challenge), along with bragging rights, you'll be rewarded. Stop by the SkiBig3 Adventure Hub on Banff Avenue and collect your reward which includes a FREE pint of beer for your efforts! 

More about Banff

Things to do in Banff

Head up the road to Lake Louise and discover arguably the world’s greatest ice rink. This iconic frozen lake, nestled at the foot of a glacier and surrounded by towering peaks, offers a truly magical skating experience. Whether you're twirling under the alpine sky or simply soaking in the views, it’s a must-do winter adventure while staying in Banff. Finish up the experience with a hot chocolate from the world famous Fairmont Hotel. 

Winter walking in Banff doesn't get much better than the miles that stretch out alongside stunning Bow River. All you need is a warm jacket, hat, mittens, and a pair of winter boots and you're set to experience our winter wonderland.

from £52pp

In winter, the Johnston Canyon becomes a magical wonderland of frozen waterfalls and towering ice formations. The Icewalk traverses a series of steel walkways built into the canyon walls, that give spectacular aerial views of the canyon below, while passing through prime wildlife habitat and learning how Johnston Canyon was formed. You can choose whether to do this guided walk in the daytime, or in the evening. The daytime walks complete the whole trail - roughly 5.4km of walking - the trail leads beyond the lower falls to the spectacular upper icefalls, a stunning 30-metre tower of ice rising overhead. For the evening walk, head torches are provided and you do a shorter route - around 2.2km - to the lower falls. A hot chocolate and maple cookie snack included on the route.

Daytime walks

  • Dates: all season, any day (except 1st Jan)
  • Times: 8am or 1pm
  • Timing: 4 hours
  • Distance: 5.4km with 135m elevation gain

Evening walk

  • Dates: 5 Dec - 12 Apr 26
  • Days: Tue, Thu, Fri, Sat & Sun
  • Times:
    • 5 Dec - 7 Mar: 6pm
    • 8 Mar - 12 Apr: 7pm
  • Timing: 2.5 hours
  • Distance: 2.2km with 65m elevation gain

Prices: 

  • Adult (13+): £52pp
  • Child (8-12): £33pp

Please note that booking is required at least 14 days in advance. Warm clothing required and sensible winter walking shoes - snow cleats and hiking poles are available, and for the evening walk a headtorch is provided. All guests will need to sign a waiver and declare any medical conditions/allergies. Pickup is available from a variety of hotels - if there’s no pickup from your exact hotel we’ll direct you to the nearest one. Please note that tipping is compulsory in Canada and will be required in cash.

We act at all times as a selling agent for the suppliers. All excursions require minimum numbers to run and are subject to change. Some excursions may not be available to pre-book in low season but may be available to book locally subject to numbers. Prices will be confirmed at the time of booking. Please see our terms & conditions.

Night skiing at Mount Norquay offers a unique and thrilling experience in the Canadian Rockies. It's the only place in the region where you can ski under the stars, making it a favourite among locals and visitors alike.

Night skiing is available on Friday and Saturday nights from 5 PM to 9 PM, typically running from late December to mid-March.

The flood-lit runs, including the popular Cascade run, provide a magical atmosphere for skiers and snowboarders of all ages.

The terrain park is also fully lit, allowing for extended fun well into the evening.

This activity is family-friendly and perfect for those looking to enjoy a different take on the ski resort experience. 

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