Hotel Alex

  • Switzerland, Zermatt

  • 4.5

    4.5 Rating

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One of Zermatt’s leading hotels, the unique Hotel Alex enjoys a superb central location and is beautifully furnished throughout, combining the modern and traditional for a luxurious ‘boutique’ feel. Family-run for over 50 years, the hotel receives consistently good feedback for its gourmet cuisine, excellent facilities and high level of service.

Boutique hotel

The Hotel Alex is a unique hotel set in the centre of Zermatt. Furnished to a high standard, this hotel ticks all the boxes for a memorable stay in Switzerland. With a convenient location in Zermatt, you are close to the ski lifts, bars and restaurants - you can easily get on the mountain each day, or visit the attractions around resort and enjoy a drink or two at the end of the day. Throughout the hotel you can find alpine wood combined with stone to create a luxurious feel, and the public areas including the bar, restaurant and wellness area are all ideal spots to relax after a day of exploring Zermatt. 

Wellness and relaxation

After a day of exploring the slopes of Zermatt, take a moment to unwind in the wellness area. Have a dip in the pool, soothe your aches and pains in the sauna or steam-room, and have a rest in the solarium. For the ultimate treat, book a massage or treatment with the spa team. If you want to keep your fitness levels up, there is also a fitness room with a range of equipment and a sports court - have a game of badminton or tennis at the extensive indoor courts. 

Lounge and restaurant 

Each day you can enjoy a hearty buffet breakfast to fuel up for a day on the slopes. In the evening a three to five course set meal is served, using fresh and seasonal ingredients to create tasty dishes. The hotel is also home to the Alex Grill, serving meat and fish specialities from the Valais region - the chefs use local and seasonal ingredients to conjure up new creations and innovative takes on the classics. Groups can enjoy the Bodega Bacchus, one of Zermatts most luxurious wine cellars serving Valais specialities and gourmet meals with global wine pairings. 

There are some lovely areas in the hotel to socialise with friends and families including the Alex Bar,  enjoy a specially crafted cocktail or sit back and relax in the themed alcoves including the ‘Highlander’ or the ‘Scottish Corner’. 


Even without its iconic Matterhorn, Zermatt would surely be one of the world’s top ski resorts. It has an excellent ski area at high-altitude, and the breath taking views of Europe’s most famous peak add an unbeatable and unique crowning glory. The village is car-free apart from electric cars and horse-drawn carriages. Just off the bustling Bahnhofstrasse you'll find quaint little streets, elegant boutiques, cosy bars and mouth-watering chocolate shops.

Skiing and Snowboarding in Zermatt

With direct access to the slopes in either direction from the village centre - you'll be on the mountain in no time! Travel via cable car, funicular or the famous Gornergrat mountain railway, which takes you on a spectacular ride up to 3089 metres, where you'll have the best views of the Gorner glacier. To reach the Matterhorn Glacier Paradise, take the final stage of the 3S Gondola to Europe's highest mountain station at Klein Matterhorn 3883 metres. From the top, you can choose to ski over to Zermatt’s Italian neighbour, Cervinia, for the day on the International lift pass. If you're up for a challenge take on the Matterhorn Ski Safari - attempt to cover 10,000 – 12,000 metres of altitude without skiing the same slope or taking the same lift twice.

The new Matterhorn Alpine Crossing, opening in 2023, completes the continuous cable car link between Switzerland and Italy making it possible for non-skiers to travel between the two countries, as well as skiers in the winter.

Where to stay in Zermatt

We offer a variety of hotels and apartments in Zermatt in excellent locations in the village, with convenient access to the slopes, making it extremely easy to get onto this world-renowned ski area. With a choice of half board and self catered options you'll have the opportunity to enjoy some

Bars and restaurants in Zermatt 

Zermatt is known for its excellent and plentiful mountain restaurants such as ‘Chez Vrony’ in the Sunnegga area, and for its lively and varied après-ski and nightlife. 

What's included in an Inghams holiday to Zermatt

Flights, transfers and accommodation based on self catering, bed and breakfast, half board. Optional add ons include equipment hire, lift pass and tuition, please see the 'Ski extras' tab below for more information on these.

Skiing levels
Cross country

Mountain facts
Ski area 360 km
Runs 75 220 63
Longest run 0 Km
Lifts Drag lifts 0, Chairlifts 0, Cablecars 0
Slope direction
Ski/resort bus False
  • No. of rooms: 84
  • No. of buildings: 1
  • No. of floors: 5
  • Official rating: 4.5

Local Fees and Taxes

Resort tax (paid locally)

  • Adults: €4.00 per person, per day 
  • Children (7-16 years) €2.00 per person, per day. Under 7s free of charge. 


Classic North Facing Bedrooms are around 22-26m² and sleep two people, with North facing views. South Facing Bedrooms are on request, please give our Reservations team a call to book a South facing bedroom.

Deluxe North Facing Bedrooms are around 31m² sleeping two people.  These bedrooms have a double bed, seating area and balcony with North facing views.  South Facing Bedrooms are on request, please give our Reservations team a call to book a South facing bedroom.

Junior Suites offer the most space at around 40m². These north facing rooms can sleep up to three (additional single bed or sofa bed) and have a balcony and fireplace.

Small single rooms are around 15-21m², sleeping one person.


Bedroom facilities

  • Satellite TV
  • Safe
  • Wi-Fi
  • Hairdryer
  • Bathrobes
  • Desk
  • Bathroom with bath or shower
  • Cots are available at a cost of 25 CHF per day 



The Hotel is not suitable for disabled guests due to the number of buildings and steps throughout the hotel, there are not any adapted rooms available. Please give our Reservations team a call if you would like further information on this property.

  • Lift accessible: No
  • Lift serves all floors: Yes
  • Access ramp: No

Hotel is on an incline with steps up to reception area. Side road entrance is on an incline and has no steps leading straight onto hotel terrace.


Longitude: 7.9218
Latitude: 46.6072

Hotel Alex is in an ideal central location, just off the main street.

The hotel is located a short one minute (100 metres) from the Gornergrat mountain railway, ski bus and train station.

  • Wellness area with heated indoor pool, whirlpool, Finnish sauna, steam bath, sensory shower and infrared seats
  • Solarium
  • Massage and beauty treatments (pay locally)
  • Indoor tennis and squash court 
  • Cosy lounge with smokers corner
  • Popular bar and cocktail lounge
  • Breakfast room and traditional dining room
  • Billiards (pay locally)
  • Ski storage with boot and glove heating facility
  • 'Bodega Bacchus' wine cellar (reservations are for the whole room, seating up to 22 people)
  • Alex Grill restaurant (pay locally)
  • Free Wi-Fi throughout 
  • Lift
  • Children's playroom (unsupervised)

The Hotel Alex is on half board. 

Each day enjoy an excellent breakfast buffet with a range of hot and cold options.

Four or five course evening meals are served each day, with a choice of main course - meals are prepared using seasonal ingredients, with a menu inspired by local flavours. There is also a weekly gala dinner.


Christmas and New Year gala dinners included

  • No of restaurants: 2

Board basis options available

  • Half Board

This property caters for the following special dietary requirements

  • Gluten Free
  • Vegans
  • Vegetarians

The Hotel Alex can cater for special dietary requirements (vegetarians, vegans, gluten free and dairy free diets). Please inform us of any special dietary requirements at the time of booking.

Reviews of Hotel Alex

Tripadvisor reviews
Total price from
per person from £1192
12/01/2025 - 4 nights
2 adults
From Edinburgh
Half Board
Hotel Alex
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