Hotel Excelsior

Switzerland , Zermatt

  • Central Location
  • Family-Run
  • Single Rooms
3/5
Inghams rating

We rate all of our accommodation based on their facilities, service level, character and customer feedback. Our ratings may vary from the official rating.

Hotel Excelsio Zermatt South Facing Twin Room (2)
Hotel Excelsio Zermatt Matterhorn View (2) [1]
Hotel Excelsio Zermatt Bar Area [2]
Hotel Excelsio Zermatt South Facing Room (2) [3]
Show all photos Hotel Excelsio Zermatt Economy Double Bedroom (2) [4]
  • Hotel Excelsio Zermatt South Facing Twin Room (2)
  • Hotel Excelsio Zermatt Matterhorn View (2)
  • Hotel Excelsio Zermatt Bar Area
  • Hotel Excelsio Zermatt South Facing Room (2)
  • Hofmattstrasse 38, 3920 Zermatt, Switzerland
Reviews and ratings

Facilities

  • Bar
  • Heated Boot Room
  • Free Wi-Fi
More about Hotel Excelsior

Zermatt at a glance

  • German, French, Italian
  • Swiss Franc (CHF)
  • London Gatwick, London Heathrow, London Luton, London Stansted, Liverpool, Manchester Int., Newcastle, Birmingham Int., Belfast Int., Bournemouth, Bristol, Southampton, Edinburgh, Glasgow Int., London St Pancras
  • London St Pancras (QQS)
More about Zermatt
  • Ski experts since 1934 – explore over 80 resorts
  • Award-winning service and 24/7 support on holiday
  • Our Snow Guarantee will keep you skiing
  • Our chalets are handpicked and exclusive to us
  • Travel, transfers and accommodation included

Included in your ski holiday to Zermatt

  • Welcome drink
  • On holiday support and tailored advice from our Destination Expert based in Zermatt
  • Access to Inghams Digital Resort Guide with things to do, ski highlights, and useful information on holiday
  • Free electric bus service in the resort
  • Flights or rail from the UK, transfers, and accommodation
Child skis and boots
FREE child skis & boots when 2 adults pre-book skis & boots
Free helmet hire
FREE helmet hire with pre-booked child skis and boots.

About Hotel Excelsior

Considered a hidden gem in Zermatt, the Hotel Excelsior is a cosy family-run hotel offering genuine Swiss hospitality and a relaxed, homely atmosphere with fantastic Matterhorn views. The family take great pride in providing a personal service, ensuring every guest feels looked after from the moment they arrive.

The hotel is also perfectly positioned for taking in Zermatt’s spectacular scenery. Many of the rooms enjoy views over the charming village rooftops, while others look directly out towards the majestic Matterhorn. Whether you’re waking up to a snow-dusted peak or watching the last light fall over the Alps from your balcony, the views here are truly unforgettable.

  • Free Wi-Fi
  • Lounge
  • Restaurant La Ferme 
  • Restaurant Luna serving cheese fondue 
  • Ex-Bar (open daily from 3pm)
  • Heated boot room

Matterhorn Views

Hotel Excelsior enjoys a prime location in the centre of Zermatt, with a wide choice of shops, cafés, and restaurants right on the doorstep. Whether you're picking up ski essentials, enjoying a warming hot chocolate, or browsing local boutiques, everything is within easy reach.

Getting onto the slopes couldn’t be easier. The Gornergrat Railway station and the Sunnegga Express funicular are just a snowball’s throw away, giving you fast and convenient access to Zermatt’s world-class ski area each morning. 

  • 250 metres to Zermatt centre 
  • 300 metres to the Gornergratbahn and the Sunnegga Express funicular
  • 80 metres to nearest bus stop
  • 200 metres to the ski hire shop

Food & Wine 

  • The Hotel Excelsior is on a bed & breakfast basis, each morning a varied breakfast buffet is served with a range of sweet and savoury options.
  • If you have upgraded to half board, a delicious four course meal inspired by Swiss and French cuisine is served in the cosy dining room. Be sure to try out the restaurant's popular wine list with many bottles coming from the nearby Canton Valais vineyard region.

The Hotel Excelsior has two a la carte restaurants, the Restaurant La Ferme which specialises in traditional dishes and grilled meats, their house speciality is the  “Flambée Medici” – a tender beef fillet prepared for you at the table. If you want to try Swiss cheese speciality dishes, head to Restaurant Luna which serves classic cheese fondue. 

The Ex-Bar is a great place to enjoy a drink or two, whether its after skiing or after dinner, there will be a drink to suit you.

This property caters for the following special dietary requirements

  • Gluten free
  • Vegan
  • Vegetarian
  • Dairy free

Special diets are available on a request basis. Catering for dietary allergies will need to be checked before booking. Allergies and intolerances not listed above cannot be catered for. All allergies and intolerances, even if listed above, are subject to confirmation by the accommodation. If one member of your party has multiple dietary requirements, these are subject to confirmation by the accommodation.

Board basis available: Half Board, Bed and Breakfast

  • Economy room
  • Matterhorn view room
  • Junior suite
  • Single room

Economy North rooms are around 15m² sleeping two people. These rooms have twin beds, and a North facing view of the village.

Double South Matterhorn view rooms are around 22m² sleeping two to three people. These rooms have a double bed, and space for an additional bed plus a balcony with South facing views of the Matterhorn.

Junior Suite North are around 31m² and sleep two to four people. These rooms have twin beds, and a lounge area with a sliding door which can accommodate two additional beds. These rooms have a balcony with North facing views of the village. Suitable for two adults and two children, or three adults. These rooms are available on request, please give our Reservations team a call to book.

Single North rooms sleep one and are around 13m² with a single bed, shower and a North facing view of the village - some rooms may have a balcony. 

Bedroom Facilities

  • Wi-Fi
  • Satellite TV
  • Minibar 
  • Safe
  • Hairdryer
  • Bath or shower
  • WC

Additional information 

  • No. of rooms: 25
  • No. of buildings: 1
  • Lift accessible: No
  • Lift serves all floors: No
  • Access ramp: Yes
  • The Hotel Excelsior does not have adapted rooms available.

Resort tax, payable locally

  • Adults: CHF 4.00 per person, per day
  • Children (age 9-15): CHF 2.00 per person, per day
3.0

Travel to Zermatt

Depart on: Any day, flexible durations are available

Arrive into: Zürich, Basel or Geneva, or Basel train station

Transfer time: 3 hours by coach or from 3 hours 45 mins to 4 hours by train

Travel by air or car

Fly to Zürich, Basel or Geneva:

  • Transfer time from Zurich airport: approx. 3 hours 45 mins by train (your journey will involve a change of trains)
  • Transfer time from Basel airport: approx. 3 hours 55 mins by train (your journey will involve a change of trains and a bus from the airport to Basel train station)
  • Transfer time from Geneva airport: approx. 3 hours by coach on Saturday or 4 hours mins by train daily (your journey will involve a change of trains)
  • As Zermatt is a car-free resort, the coach will bring you as far as Täsch where you will take a 12 minute shuttle train to the village.

Self-drive from the UK:

Self-drive packages from the UK are also available, with ferry crossings included. Please call our Ski Specialists for more information and to book.

Travel by train

We offer a flexible duration rail holiday to Zermatt, available to book online.

Trains are from London St Pancras to Zermatt via Paris, Lausanne and Visp.

Your resort Destination Expert will arrange any necessary transport from Zermatt station to your hotel.

 

Inghams Rating: 3/5

We rate all of our accommodation based on their facilities, service level, character and customer feedback. Our ratings may vary from the official rating.
feefo ration image

Ski & Snowboard in Zermatt

Best for

Beginner

Intermediate

Advanced

Cross-country

Snowboard

The Zermatt ski area forms one of the highest and most scenic ski domains in the Alps, linking Zermatt with the Italian resort of Cervinia and Valtournenche. Known for its reliable snow conditions and iconic views of the Matterhorn, it offers an extensive, cross-border skiing experience suitable for all levels.

Runs

Blue: 75km
Red: 220km
Black: 65km
Ski area:
360km
Resort altitude:
1620m
Ski Altitude:
1620m - 3889m
Lift Ski Lockers:
No

  • As it falls

    We know our snow. Here's how the fluffy stuff is looking at this resort.

  • Snow depth:
    Mountain: 100 cm | Resort: 0 cm
    On piste snow conditions:
    Gripping
    Ski operations:
    Ski resort open
    Lift / cable cars:
    7 of 51 open
    Run / slopes:
    11 of 322 km slopes open
More ski and snowboarding info

Discover Zermatt

Even without its iconic Matterhorn, Zermatt would surely be one of the world’s top ski resorts. It has an excellent ski area at high-altitude, and the breath taking views of Europe’s most famous peak add an unbeatable and unique crowning glory. The village is car-free apart from electric cars and horse-drawn carriages. A regular free e-bus route runs between the railway station and the cable cars, making it easy to get on and off of the slopes each day. Just off the bustling Bahnhofstrasse you'll find quaint little streets, elegant boutiques, cosy bars and mouth-watering chocolate shops.

With direct access to the slopes in either direction from the village centre - you'll be on the mountain in no time! Travel via cable car, funicular or the famous Gornergrat mountain railway, which takes you on a spectacular ride up to 3089 metres, where you'll have the best views of the Gorner glacier. To reach the Matterhorn Glacier Paradise, take the final stage of the 3S Gondola to Europe's highest mountain station at Klein Matterhorn 3883 metres. From the top, you can choose to ski over to Zermatt’s Italian neighbour, Cervinia, for the day on the International lift pass. If you're up for a challenge take on the Matterhorn Ski Safari - attempt to cover 10,000 – 12,000 metres of altitude without skiing the same slope or taking the same lift twice.

The new Matterhorn Alpine Crossing which opened in 2023, completes the continuous cable car link between Switzerland and Italy making it possible for non-skiers to travel between the two countries, as well as skiers in the winter.

More about Zermatt

Things to do in Zermatt

Start your day in style with a private VIP gondola on the Matterhorn Glacier Express (approx. CHF100 per gondola, including a bottle of Moet & Chandon champagne). The ride begins in Zermatt at the Matterhorn-Express valley station and takes you to the Trockener Steg mountain station, at an altitude of 2929 metres. 

Glacier Palace

Take the lift to the summit to the 360° viewing platform for incredible views of Switzerland, Italy and France. Step into the highest Glacier Palace in the world at an altitude of 3883m above sea level, walk through the ice tunnels and marvel at the ice sculptures created by artists each year. Please note that the Glacier Palace will be closed from the 10th February until the end of April 2025. The Matterhorn Glacier Paradise will remain open during this period including the viewing platform, Cinema Lounge, peak restaurant, and panoramic views.

Take the cog railway up the mountain and enjoy the scenic ride to the Gornegrat summit station.  Once at the top you can enjoy spectacular panoramic views of the Matterhorn and 28 other mountain peaks and glaciers, fly around the Matterhorn with VR glasses or take a scenic stroll to Lake Riffelsee where you can get a postcard worthy photo of the iconic Matterhorn reflecting on the lake. The highest sled run in the Alps also descends from the top!

Have you ever wanted to ski after sundown? You have the opportunity to marvel at the mountains and ski down the deserted Rothorn piste in the moonlight. At the end of the piste, you can warm up with a mulled wine before enjoying Swiss fondue at the CERVO Mountain Resort. Available to book locally. Approx CHF 88.00 per person.

To learn more about the development of Zermattt and how it transformed from a village of mountain farmers to a world-famous alpine resort head to the Matterhorn Museum, otherwise known as 'Zermatlantis'. Payable locally.

Swap your skis or snowboard for a toboggan and whizz down the highest sled run in the Alps. The Rotenboden toboggan run starts from the top of the Gornergrat summit station. 

Enjoy the ice rink in Zermatt for a bit of after skiing fun. Sweep your way into becoming Zermatts next curling pro, or just enjoy skating under the marvellous mountains. Ice skating equipment can be hired from the nearby Intersport, curling rinks on request. Payable locally. 

Discover Zermatt's diverse gastronomy in just one evening, you'll stop at four selected restaurants or bars with local, Italian and oriental tapas and a matching accompanying drink.  Book and pay locally.

When you're not skiing, you'll absolutely love wandering through Zermatt's winter wonderland. Explore over 40km of pristine hiking trails (and 20km of marked snowshoe routes), with legendary mountain panoramas framing your view the entire way. Whether you keep things chill with a stroll to a sunny vantage point or dive straight into a full snowshoe adventure, you're in for a treat. Picture yourself trekking through snow-dusted forests and across glistening slopes, breathing in that crisp mountain air and enjoying the satisfying crunch of snow beneath your feet - nothing beats it.

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