Hotel Alpen Resort

Switzerland , Zermatt

  • Couples Holidays
  • Mountains
  • Central Location
4.5/5
Inghams rating

We rate all of our accommodation based on their facilities, service level, character and customer feedback. Our ratings may vary from the official rating.

Hotel Alpen
Hotel Alpen Reception
Hotel Alpen Terrace
Hotel Alpen Indoor Pool
Hotel Alpen Peakfine Restaurant
Show all photos Hotel Alpen Balcony
  • Hotel Alpen
  • Hotel Alpen Reception
  • Hotel Alpen Terrace
  • Hotel Alpen Indoor Pool
  • Hotel Alpen Peakfine Restaurant
  • Spissstrasse 52, 3920 Zermatt, Switzerland
Reviews and ratings

Facilities

  • Gym/Fitness Centres
  • Indoor Pool
  • Spa Facilities
  • Hot Tub
  • Sauna/Steam Room
  • Bar
  • Single Rooms
  • Free Wi-Fi
  • Restaurant
More about Hotel Alpen Resort

Zermatt at a glance

  • German
  • Swiss Franc (CHF)
  • London Gatwick (LGW), London Heathrow (LHR), London Luton (LTN), London City (LCY), Birmingham Int. (BHX), Manchester Int. (MAN), Bristol (BRS), Edinburgh (EDI), London Southend (SEN)
  • London St Pancras (QQS)
More about Zermatt

Included in your walking holiday to Zermatt

  • Inghams Guided Walks from 26 May - 10 Sep 26. Subject to availability.
  • Half price rail, bus, and boat travel with the Swiss Half Fare Card 
  • Swiss Family Card Included - free travel for children under 16 on mainline trains/buses/boats in Switzerland when accompanied by a parent
  • On holiday support and tailored advice from our Destination Experts based in Zermatt
  • Inghams Digital Resort Guide with things to do, walks, and useful information on holiday
  • Flights from the UK, transfers, and accommodation on a half board basis 
Inghams guided walks included in Zermatt

Two guided walks per week are included on holidays between 26 May - 10 Sept 26. Subject to availability.

About Hotel Alpen Resort

Beautifully furnished throughout in traditional alpine-style, Hotel Alpen Resort sits in a peaceful spot close to Sunnegga funicular and within easy reach of the village centre. It’s a family-run hotel with a relaxed, welcoming feel, where spacious alpine-style rooms feature rustic wood furnishings, classic décor and large windows that open up onto mountain views.

The spa is a real highlight, with an indoor heated swimming pool, two Jacuzzis (including a rooftop Jacuzzi), a sauna area and a onsen-style bath – perfect for soothing tired legs after a day on the trails. The terrace and lounge areas are made for lingering a little longer too, whether you’re taking in the mountain views or settling in with a drink in hand. Rooms are spacious and comfortable, with classic alpine touches that give the whole place a relaxed, homely feel.

Mornings start with a generous buffet breakfast, with plenty of choice to set you up for the day. Food and drink is well covered throughout your stay, with a choice of bars and restaurants to keep things easy. Restaurant Matterhorn serves Swiss dishes alongside international favourites, while Hornox focuses on grilled specialities. For something more relaxed, head to Whiskey Go Go Bar for cocktails on the rooftop terrace, or end the evening in the Sinatra Tuxedo Lounge, a glass-walled space with impressive views of the Matterhorn.

Spa & wellness facilities:

The spa area is a great place to unwind after a day in the mountains, with a range of wellness facilities available.

  • Indoor heated swimming pool
  • Onsen bath
  • Jacuzzi (inside)
  • Rooftop Jacuzzi
  • Steam room
  • Sauna area
  • Relax rooms
  • Fitness room
  • Children's swimming pool
  • Massage treatments are available (payable locally)

Hotel facilities:

  • Lounge
  • Garden
  • Heated boot room
  • Free Wi-Fi throughout the hotel
  • Transfer time: approx. 3 hours 45 mins by train from Zürich or Geneva airport (your journey will involve changes). On arrival there is a hotel porter service (available until 9pm)
  • The hotel can be accessed either by the hotel's own private lift from village level, or via the road from the upper level.
  • Village centre is less than five minutes walk from hotel's lift.
  • The nearest lift is 230 metres away (the Sunnegga Funicular)
  • The nearest bus stop is 350 metres away

There’s a fantastic choice of restaurants and bars, ranging from traditional Swiss specialities to international cuisine and relaxed après-style dining. Each morning, you can enjoy a generous breakfast buffet with a wide selection of hot and cold items to start the day.

Evening meals are served as a multi-course dinner in Restaurant Peakfine, the hotel’s main restaurant. Vegetarian options are available, and the hotel can also cater for vegan, gluten-free and dairy-free diets on request.

The hotel has several dining venues to choose from, including the stylish Peakfine restaurant serving Swiss and international dishes, the HORNOX Alpine Grill specialising in charcoal-grilled meat, fish and vegan dishes, and Da Vinci Italian Kitchen for fresh Italian cuisine. There’s also The Dude Alpine Pub for snacks and drinks, and the Whiskey Go Go Bar and Sinatra Smoking Lounge for evening drinks.

During warmer weather, the hotel’s sun terrace is a lovely spot to relax with Matterhorn views while enjoying drinks or outdoor dining. Afternoon tea and cakes are also available in the hotel bar.

This property caters to the following special dietary requirements on request:

  • Gluten free
  • Dairy free
  • Vegan
  • Vegetarian

All allergies and intolerances, even if listed above, are subject to confirmation by the accommodation. Please let us know of any dietary requirements at the time of booking.

Board basis available: Half board

Board basis available: Half Board

  • Panorama double
    Panorama double

Double/twin rooms are around 25m² and sleep two to three people (extra bed is a single sofa bed). These rooms have a balcony, and a bath or shower.

Panorama twin/double rooms are around 30m² and sleep two to three people (extra bed is a single sofa bed). These rooms have a balcony or terrace with Matterhorn views, and a bath or shower. 

Single rooms sleep one person and have a balcony or terrace, and have a shower.

All rooms have:

  • TV
  • Minibar
  • Tea and coffee making facilities
  • Safe
  • Hairdryer
  • Wi-Fi

Additional information:

  • Cots available on request
  • No. of rooms: 63
  • No. of buildings: 3
  • Lift serves all floors: Yes
  • Access ramp: Yes
  • Steps into hotel: 0
  • Adapted rooms: No

Resort tax, payable locally:

  • Adults (16+): CHF 4.00 per person, per day
  • Children (9-15 years): CHF 2.00 per person, per day
4.5

Travel to Zermatt

Depart on: Daily for flexible duration

Arrive into: Zurich, Geneva or Basel airport, or Basel train station 

Transfer time: from 3 hours 45 minutes 

Check availability

Travel by air

Flights depart any day for flexible duration between 16 May - 3 Oct 26 and between 15 May - 2 Oct 27

Fly from:

  • London Heathrow, London Gatwick, London City, London Luton, London Southend, Manchester, Birmingham, Bristol, Newquay and Edinburgh.

Fly into:

  • Geneva, Zurich or Basel airport

Transfer time:

  • From Geneva: approx.4 hours by rail and will involve a change of trains
  • From Zurich: 3 hours 45 minutes by rail and will involve one or two changes of trains
  • From Basel: 3 hours 55 minutes by rail and will involve two or three changes of bus/train. There is a public bus from the airport to the Basel train station

On arrival into Zermatt train station, there might be a hotel shuttle or taxi to take you to your hotel. Please advise hotel of your arrival time.

Travel by train

We offer train travel to Zermatt with daily departures from London St Pancras and flexible durations available. The journey takes approximately 15 hours from start to finish. Enjoy the changing scenery as you travel through France and into the Swiss alps.

On arrival at Zermatt station, there may be a shuttle or taxi to take you to your hotel.

Please see provisional train journey details below. If you’d prefer an alternative departure or would like to split your journey and stay overnight in Paris, please call our Reservations team to enquire.

 

Inghams Rating: 4.5/5

We rate all of our accommodation based on their facilities, service level, character and customer feedback. Our ratings may vary from the official rating.

Walks and hikes

Walking Trails:
400km
Terrain:
Diverse terrain from shady woodland to towering 4000m peaks
More walking info

Discover Zermatt

  • Make the panoramic journey by cable car to Cervinia in Italy on the Matterhorn Alpine Crossing
  • Ride the cog-wheel railway to Gornergrat for the best view of the Matterhorn
  • Enjoy two guided walks per week with Inghams holidays to Zermatt, perfect for exploring the stunning surroundings

Zermatt is the ultimate destination for summer holidays in the Swiss Alps, with the iconic Matterhorn as its star attraction. While mountaineers have long used this picturesque town as a base for scaling the famous 4,478-metre peak, the Matterhorn is just one of 38 towering mountains over 4,000 metres in the area. This makes Zermatt a paradise for hikers, with footpaths winding through valleys, gorges, Alpine meadows, and up to rugged high-altitude terrain. Beyond the trails, the charming town invites you to relax, wander its streets, and soak up the views from sunny café terraces. Outdoor enthusiasts can also enjoy cycling, climbing, high ropes, via ferrata routes, and year-round glacier skiing.

More about Zermatt

Things to do in Zermatt

Enjoy unrivalled views from the highest cable car station in Europe at 3,883 metres above sea level. You'll need plenty of time to explore up here as the air is quite thin, but the views will certainly keep you entertained for a long while - on a clear day, views stretch as far as the Jungfrau and Mont Blanc. You can also visit the Glacier Palace which is a network of tunnels and caves 15 metres below the surface of the ice, with sculptures and an ice toboggan run. 

Why not take a trip to Italy while you're there, too? The new 3S cable car link completes the Matterhorn Alpine Crossing which enables cable car travel over into Italy on a stunning panoramic journey.

Tickets for the Matterhorn Glacier Paradise

You can buy tickets to the Matterhorn Glacier Paradise locally through your Destination Expert. Alternatively, you can pre-book a Peak Pass, which includes travel up to the Matterhorn Glacier Paradise, and entry to the Glacier Palace, plus many other lifts and mountain railways throughout the Zermatt-Matterhorn region. (Please note: ski lifts and the Matterhorn Alpine Crossing lift are not included in the Peak Pass and must be purchased separately.)

Many more options are available locally through your Destination Expert.

Please note that the price of excursions will vary depending on the resort you are staying in. We act at all times as a selling agent for the suppliers. All excursions require minimum numbers to run and are subject to change. Some excursions may not be available to pre-book in low season but may be available to book locally subject to numbers. Prices will be confirmed at the time of booking. Please see our terms & conditions.

Image: ©Matterhorn Paradise

Traditional, black-nosed sheep spend their summer grazing the pastures of the Gornergrat, and thanks to the shepherdess, you can meet them. They’re tracked with GPS so are easy to find as they laze in the sun and graze in the meadows - Shepherdess Nathalie is happy to share interesting information about her woolly companions.

Image: ©Zermatt Tourism/Nicholas Iliano

Enjoy family time outdoors and solve puzzles as you go at Wolli Wonderland – an exciting family trail that has 17 stops with puzzle exhibits and play areas along the way. Learn about the wild animals of Zermatt, help Wolli find Mitza the cat, and have lots of fun along the way.

There’s also Wolli’s Adventure Park at Sunnegga, where there’s an adventure playground, mini beach, and barbecue areas by the Leisee Lake. The lake is also a popular place for a cooling afternoon dip.

Image: ©Zermatt Tourism/Nicholas Iliano

A day trip to the mountain hamlet of Furi gives lots of options for exploration, from the Furi Suspension Bridge to the Gorner Gorge. There’s a charming playground at the Dossen glacier garden, the Ricola herb garden and spots to barbeque too.

The Schalisee lake is the ideal spot for a relaxing afternoon, with lake swims and games on the grass. It’s easy to get to, on the walking trail that links Täsch and Randa, and there are plenty of trees for shade and picnic tables. For the children, there’s a playground and beach volleyball area, plus the Bike Zone Schali with pump track and skills loop and a small cable wake park too.

Image: ©Zermatt Tourism

Enjoy a scenic train transfer up the Gornergrat on the famous Gornergrat Rack Railway – the highest open-track railway in Europe. At the top, incredible 360-degree views of the surrounding mountains await, including the most amazing views of the Matterhorn.

At the top of the Gornergrat, there's plenty to do, from the interactive ZOOOM the Matterhorn exhibition to picturesque walking trails, the Alpine Garden and the opportunity to meet the Blacknose sheep. Take a hike to the Riffelsee lake to try to capture the ultimate mirror-reflection of the Matterhorn, or head to the viewing platform to see the all-round panorama of 29 four-thousand-metre peaks.

Tickets for the Gornergrat

You can purchase your ticket for the Gornergrat railway at the time of booking or buy locally. It's also included on the Peak Pass.

Please note that the price of excursions will vary depending on the resort you are staying in. We act at all times as a selling agent for the suppliers. All excursions require minimum numbers to run and are subject to change. Some excursions may not be available to pre-book in low season but may be available to book locally subject to numbers. Prices will be confirmed at the time of booking. Please see our terms & conditions.

Image: ©Switzerland Tourism

The Zermatt-Matterhorn area is the largest and highest summer skiing area in Europe with 21 kilometres of slopes open on the Theodul Glacier at Klein Matterhorn. There's the Zermatt Summer Snowpark for freestyle fans too, plus you can rent equipment or book lessons. Conditions are best in the mornings before the sun gets stronger, and the ski-specific lifts close at midday to preserve the slopes for the following days.

Image: ©Matterhorn Paradise

Zermatt offers a wide variety of trails, from flow trails through the forests to natural alpine trails that are more technical. Weave through the Swiss stone pine forest on the Sunnegga flow trail, explore the hamlet of Furi and then enjoy the flowy descent down the Moos Trail back to Zermatt or experience alpine meadows on the Riffelberg Trail. There's also a mobile pump track in Zermatt throughout the summer season and the Bike Zone Schali next to the Schalisee in Täsch which has a pump track, skills loop and some jumps. Zermatt permits biking on many trails, so long as there's no signs forbidding it, so for those wanting to explore more alpine terrain and natural trails, there's plenty on offer here. 

Image: ©Matterhorn Paradise

Just a short walk from the top of the Sunnegga funicular, the Leisee lake is popular with families. There's plenty of space to relax and enjoy a dip in the lake while you enjoy the spectacular Matterhorn views, and for children, there's a play area and wooden ball track.

Image: ©Matterhorn Paradise

Follow a 1.6-kilometre route through alpine meadows on your three-wheeled mountain cart as you wind from Blauherd down to Sunnegga, enjoying Matterhorn views as you go.

Image: ©Matterhorn Paradise

A kickbike or trottibike is like a cross between a mountain bike and a scooter. Enjoy a thrilling ride as you zig-zag through the stone pine forest from Sunnegga down to Zermatt with the wind in your hair.

Take a remarkable journey from Zermatt into Italy on the Matterhorn Alpine Crossing. Cross the border at 3,500 metres above sea level while you enjoy views of 14 glaciers, three different countries and 38 four-thousand-metre peaks - including the majestic Matterhorn, of course.

Along the way, stop off to explore different highlights of the route, such as the Matterhorn Glacier Palace or Europe's highest museum - Plateau Rosa. Admire the view from Schwarzsee or the rocky landscape at the Cime Blanche Laghi. Take a wander through the mountain village of Breuil-Cervinia in Italy before making your way back to Zermatt - this is bound to be a day out you'll remember.

Tickets for the Matterhorn Alpine Crossing

Return tickets can be bought locally for the Matterhorn Alpine Crossing. 

Please note that travel beyond the Matterhorn Alpine Paradise is not included on the Peak Pass, so if you have this pass, you'll need to buy tickets for travel from the Matterhorn Alpine Paradise over into Italy on the Matterhorn Alpine Crossing separately.

Image: ©Matterhorn Paradise

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